FAQ
Questions, answered.
Everything a merchant asks before getting started. Still unsure? Talk to us.
- How much does Shoppa cost?
- ₦150,000 per location, per year: branded webstore, POS, inventory and Paystack all included. A location that produces what it sells is ₦250,000. Per location: a 3-branch merchant pays for 3 locations.
- Will I know what is happening in my shop when I am not there?
- Yes. Every sale, in every branch, syncs to your backoffice the moment it happens. Open it from any browser, anywhere, and see sales, stock and cash live.
- What's included in the price?
- A point of sale, a branded webstore, inventory across every branch, invoicing with VAT, suppliers and purchasing, customers and receivables, real financials, staff roles and reports, and Paystack. No commission on any sale.
- How fast can I go live?
- As little as 48 hours. Our team imports your products for you, so you're selling almost immediately.
- Do I have to import my products myself?
- No. Concierge onboarding is included. We import your catalogue for you, with no per-product cap.
- How do my customers pay online?
- Through Paystack (card, bank transfer and USSD) on your branded webstore at yourname.theshoppa.store.
- Can I run more than one branch?
- Yes. Multi-location inventory, stock transfers between branches, and staff roles scoped per branch, all in one place.
- I manufacture what I sell. Is that supported?
- Yes. Bills of materials compute your true cost per unit, and production orders track output and variance across plants. That's the Producer tier: ₦250,000 per location, per year.
- Do I own my store and my customers?
- Completely. Your brand, your store, your data, your customer relationships. Shoppa never takes a commission on a sale.
- Can I use my own domain?
- Yes. Add a custom domain like shop.yourbrand.com for a one-time ₦20,000.
Still have a question?
Talk to us on WhatsApp, or get a demo and we'll walk you through it.